At Termit Software (a brand of Termit Store Ltd, Company Number: 16986224), we respect your privacy and comply with data protection regulations (including UK GDPR and KVKK). If you have interacted with our applications (such as PT Randevu, Remind Flow or Vet Flow) or our Meta/WhatsApp integrations and wish to have your personal data or account information deleted, you can request it by following the steps below.

1. How to Request Deletion

• Send an email to contactus@termitsoftware.com with the subject line “Data Deletion Request”.
• Provide your full name, the phone number or email address associated with your service, and the specific application name (PT Randevu, Remind Flow, Vet Flow, etc.).
• We review your request by matching it against the details you provide to verify your identity.

2. Deletion Process and Timeline

Upon verification, and subject to our legal retention obligations, your data will be permanently deleted from our active systems and databases within 7 business days. This falls within the maximum 30-day response period stated in our Privacy Policy and KVKK Notice.

3. Records Outside the Scope of Deletion

• Invoices, contracts and subscription records: These remain in the panel and financial archive for their own statutory periods.
• Technical logs: IP address, request time and error records are already deleted automatically after 7 days.
• Meta / WhatsApp: Only the phone number and template content are passed to Meta WhatsApp Cloud API to deliver WhatsApp notifications. On request, this data is deleted from our systems; records held by Meta are subject to Meta’s own privacy policy.

4. Contact

For any questions regarding your data privacy, you can reach us at contactus@termitsoftware.com (Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom).